We at AQUATANA are delighted to take this opportunity to announce another new feature in our online shop.
From now on, we are offering you, as a valued customer from Switzerland and the Principality of Liechtenstein, free shipping on all orders in our online shop.
Partial deliveries are also free of charge for you as a customer in our online shop. Partial deliveries can be made if your order is dispatched to you from different Swiss warehouses.
This new service in our online shop is part of our ongoing commitment to improving the shopping experience in our online shop for you and offering you an outstanding service.
Major expansion of the product range
In the coming weeks and months, we will be expanding our range for you and your beloved pets. If you have not yet found the right product for you in our online shop, we at AQUATANA are very confident that this will change in the coming weeks and months.
The best thing to do is to save our online shop as one of your favourites in your browser and visit our online shop at regular intervals.
Our aim is to make online shopping at AQUATANA as pleasant and stress-free as possible for you, our valued customer. Thanks to the abolition of shipping costs and the minimum quantity surcharge, you can shop with us even more carefree.
Fast delivery
Through our logistics partner, Swiss Post, we work together to ensure that all the items you order from us arrive safely at your home within 3 - 5 working days.
For each individual parcel that we send to you, you will receive a consignment number from us and can track the delivery at any time via the Swiss Post website.
Customer support with fast response times
At AQUATANA, it's not just your orders that count, but also your concerns. That's why we attach great importance to fast, friendly and professional customer support.
As a rule, you won't have to wait longer than 15 minutes for a response during office hours on weekdays. Should there be a delay in your order for any reason, we will always keep you up to date and not leave you hanging in the air.
Exclusive offers and discounts
AQUATANA sends out a newsletter to its subscribers at irregular intervals. Since your time is also very valuable, we do not want to take up your precious time with regular news, but only send you a newsletter if we personally believe that this news represents added value for you.
Of course, you can unsubscribe at any time. You will find a corresponding link at the bottom of every newsletter.
We would also like to take this opportunity to mention that we do not misuse your data for other advertising purposes and always comply with the Swiss Data Protection Act.
Are you already following us on Instagram?
If not, we would be delighted if you would join our rapidly growing community on Instagram. On Instagram, we provide information about new products and regularly organise exciting competitions in which you can win great products from our range.
Thank you very much for your trust
Finally, we would like to thank you very much for choosing the AQUATANA online shop. The trust you have placed in our online shop means a lot to us and we are delighted to be able to offer you our products and are already looking forward to processing your next order.
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