Shipping & Payment

Shipping options

We deliver to the following countries

Switzerland and the Principality of Liechtenstein.

The delivery time for all items in stock is between 3 and 5 working days. The exact delivery time can be found with the respective product.

Shipping with Swiss Post

All orders received by us are dispatched by Swiss Post. As our products are stored at various Swiss locations, your order may consist of several parcels. However, this does not result in any additional shipping costs for you as a customer.

Shipping costs

For orders under CHF 69.00, we charge a flat shipping fee of CHF 6.90. We will ship your order free of charge if the goods are worth over CHF 69.00.

We do not charge a minimum quantity surcharge and we do not require a minimum order value.

Shipping costs for aquariums

Large aquariums are dispatched by a forwarding agent by prior arrangement with you. We charge a flat rate of CHF 120.00 for delivery to the edge of the board.

A delivery on the floor is also possible. Please contact us in advance so that we can make you a non-binding offer based on the number of people, time slot and location.

    Payment options

    Invoice

    You can also make your purchase conveniently on account for goods worth between CHF 35.00 and CHF 400.00. A positive credit rating is required. The payment period is 14 days after receipt of the invoice

    TWINT

    You can also conveniently pay for your purchase in our online store using your TWINT account via the mobile app on your smartphone.

    TWINT (pay later)

    You can also pay for your purchase by invoice using the TWINT "Pay later" function. You can find out more about this in your TWINT app

    Visa

    You can also conveniently pay for your purchases in our online store with your Visa credit card.

    Mastercard

    You can also conveniently pay for your purchase in our online store with a Mastercard credit card.

    PayPal

    If you have a Swiss PayPal account, you can also easily pay for your order with PayPal.

    American Express

    You can pay in our online store with the American Express (Amex) credit card.

    Apple Pay

    You can also conveniently pay for your purchase in our online store using your smartphone with Apple Pay.

    Google Pay

    You can also conveniently pay for your purchases in our online store using your smartphone with Google Pay.

    Maestro

    You can also pay for your purchase in our online store with the MasterCard debit card service.

    Pre-payment

    You can also conveniently pay for your purchase in our online store by prepayment within 7 days using the account information you received from us by e-mail.

    shopPay

    You can also pay for your order conveniently with shopPay via the Shopify store app.

     

    Last change: 08.01.2025